Shipping & Delivery Policy
Effective Date: January 1, 2026 • Last Updated: August 2026
1. Cold-Chain Preserved Packaging
Every order dispatched from Viśvam is nitrogen-flushed and vacuum-sealed in food-grade airtight pouches to lock in natural oils, aroma, and orchard-fresh crunch throughout transit.
2. Dispatch & Delivery Timelines
Orders are processed and dispatched from our cold-storage facility within 24 to 48 business hours. Standard express shipping typically delivers within 3 to 5 business days depending on your location.
3. Order Tracking
Once your shipment is handed over to our courier partner, you will receive an SMS and email notification containing a direct tracking link to monitor your parcel in real-time.
4. Shipping Charges & Festive Gifting
We offer complimentary express shipping on orders exceeding specified minimum thresholds. For bulk corporate gifting and festive hampers, custom delivery schedules can be arranged via our concierge.